Terms of Service

Last updated: December 8, 2025

1. Acceptance of Terms

Welcome to 368 Store. By accessing or using our mobile application and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this application.

Important: 368 Store is an internal customer application. Access is restricted to registered customers only. You cannot self-register; accounts are created by invitation or approval from our authorized team.

2. Use of Service

By using our service, you represent and warrant that:

  • You are at least 18 years of age
  • You have the legal capacity to enter into binding contracts
  • All information you provide is accurate and current
  • You will comply with all applicable laws and regulations

3. Account Registration

Access to 368 Store is by invitation only. As an internal customer application:

  • Accounts are created exclusively by our authorized team
  • You must be a registered customer to access the application
  • You are responsible for maintaining the confidentiality of your login credentials
  • You must promptly notify us of any unauthorized use of your account
  • You accept full responsibility for all activities under your account

Note: Self-registration is not available. To request access, please contact our customer service team.

4. Product Listings and Pricing

368 Store acts as a marketplace connecting buyers and sellers of automotive parts:

  • Product listings are provided by independent sellers
  • Prices are subject to change without notice
  • Product availability is not guaranteed until order confirmation
  • We reserve the right to correct pricing errors

5. Orders and Payment

When placing an order through our platform:

  • You make an offer to purchase products at the listed price
  • Payment must be made through approved payment methods
  • Order acceptance is confirmed via email or in-app notification
  • All prices include applicable taxes unless stated otherwise

6. Shipping and Delivery

Regarding delivery of products:

  • Delivery times are estimates and not guaranteed
  • You must provide accurate delivery address information
  • Risk of loss passes to you upon delivery
  • Shipping fees are calculated based on location and product weight

7. Returns and Refunds

Our return and refund policy:

  • Products may be returned within 7 days of delivery
  • Items must be unused and in original packaging
  • Refunds are processed within 14 business days
  • Certain products may not be eligible for return

8. Prohibited Activities

You agree not to:

  • Use the service for any illegal or unauthorized purpose
  • Violate any applicable laws or regulations
  • Engage in fraudulent or deceptive practices
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the service or servers

9. Intellectual Property

The service and its original content, features, and functionality are owned by 368 Store and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

10. Limitation of Liability

To the maximum extent permitted by law, 368 Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use, arising out of or related to your use of the service, even if we have been advised of the possibility of such damages.

11. Warranty Disclaimer

The service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the service will be uninterrupted, secure, or error-free. We do not endorse or guarantee the quality, safety, or legality of products listed by sellers.

12. Indemnification

You agree to indemnify and hold harmless 368 Store, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of the service, violation of these terms, or infringement of any rights of another party.

13. Dispute Resolution

Any disputes arising from these terms or your use of the service shall be resolved through binding arbitration in accordance with the laws of Indonesia. You waive any right to participate in a class action lawsuit or class-wide arbitration.

14. Termination

We may terminate or suspend your account and access to the service immediately, without prior notice or liability, for any reason, including if you breach these Terms of Service. Upon termination, your right to use the service will cease immediately.

15. Changes to Terms

We reserve the right to modify or replace these terms at any time at our sole discretion. We will provide notice of any material changes by posting the new terms on this page and updating the "Last updated" date. Your continued use of the service after such changes constitutes acceptance of the new terms.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Indonesia, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

17. Contact Information

If you have any questions about these Terms of Service, please contact us:

368 Store

[email protected]