Privacy Policy

Last updated: December 8, 2025

1. Introduction

Welcome to 368 Store. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you use our mobile application and tell you about your privacy rights and how the law protects you.

Important: 368 Store is an internal customer application. Access is restricted to registered customers only. Registration is by invitation or approval from our team.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you:

  • Identity Data: First name, last name, username, and date of birth
  • Contact Data: Email address, telephone number, and delivery address
  • Financial Data: Payment card details and transaction history
  • Transaction Data: Details about payments and products purchased
  • Technical Data: Device information, IP address, browser type, and location data
  • Usage Data: Information about how you use our app and services

3. How We Use Your Information

We use your personal data for the following purposes:

  • To process and deliver your orders
  • To manage your account and provide customer support
  • To send you important updates and notifications
  • To improve our services and user experience
  • To detect and prevent fraud and ensure security

4. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We use industry-standard encryption technologies and secure servers to protect your information. However, no method of transmission over the internet is 100% secure.

5. Sharing Your Information

We may share your personal data with:

  • Delivery Partners: To facilitate product delivery
  • Payment Processors: To process secure payments
  • Vendors and Sellers: To fulfill your orders
  • Legal Authorities: When required by law

6. Your Rights

Under data protection laws, you have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Request data portability
  • Withdraw consent for data processing

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our app and improve user experience. Cookies help us understand how you use our services, remember your preferences, and provide personalized content. You can control cookie settings through your device settings.

8. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. When we no longer need your data, we will securely delete or anonymize it.

9. Children's Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically for any changes.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

368 Store

[email protected]